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Hack Sprint For Dropped Call Credit

This sounds like a nifty HowTo on getting Sprint to give you a few extra bucks off your cellphone bill. 1. Call Sprint – 1-800-877-4646 2. Obey the opening instructions. 3. When the system asks, “How...

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Angry Dropped Call Man!

Dropped calls suck, especially when you’re already in the middle of dealing with a frustrating customer service call. Warning: cursing. Coincidentally enough, we smashed on cellphone yesterday. We were...

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Call Drop Rate For iPhones In NYC Is 30%, Says Apple Genius

Hey AT&T, maybe you should offer some sort of congestion pricing on your iPhone plans in places like New York City. We’ve heard/read all sorts of anecdotal reports on dropped calls before, but...

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AT&T Refuses To Give $3 Credit For Lack Of Service

AT&T loves your money and will not give up that money no matter what, even if it means making you waste nearly an hour of an AT&T employee’s time, which surely must be worth more than three...

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AT&T: Want To Tell Us We Suck? There's An App For That

AT&T has debuted an iPhone app that will let AT&T/iPhone users submit reports when they experience poor phone service. This will be a popular app. The new “AT&T Mark the Spot,” available...

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AT&T Network Blame Game Takes Weird "It's Apple's Fault" Twist

Last week AT&T, in yet another of a string of PR failures about the health of its network, made things even worse by publicly blaming its customers for, you know, being customers. Over the weekend,...

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After 8 iPhones And 14 SIM Cards, AT&T Still Won't Waive ETF

AT&T seems determined to fix Mike’s problem. Only they can’t, apparently, because in the past 9 months he’s gone through 8 iPhones and 14 different SIM cards, and still can’t get a phone that does...

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AT&T Comes In Last In Latest Network Quality Survey Among Consumers

J.D.Power and Associates released a new survey last week that measured customer complaints among national cellular networks, and although different companies excel in different regions, AT&T is...

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We Switched To Verizon For Better Coverage, Just Got Dropped Calls And...

(dooley)Jonathan and his roommate both ditched AT&T at the same time in favor of Verizon. They’ve experienced years of spotty coverage and dropped calls nearly everywhere they went, and wanted...

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